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Privacy Policy

Privacy Terms and Disclosure

  1. Data Protection
    The information you have provided is subject to the General Data Protection Regulation (Regulation (EU) 2016/679). (GDPR)
    By signing this document, you consent to us or any company associated with us, for example, product providers or platforms we use to
    provide you with our services, processing your personal data, both manually and by electronic means. Your data will be used for the
    sole purpose of providing financial advice, administration and management.
    “Processing” includes obtaining, recording or holding information or data, transferring it to other companies associated with us, such
    as product providers, the FCA or any other statutory, governmental or regulatory body for legitimate purposes including, where
    relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the
    information or data.
    In order to provide services to you we may be required to pass your personal information to parties located outside of the European
    Economic Area (EEA) in countries that do not have Data Protection Laws equivalent to those in the UK. Where this is the case we will
    take reasonable steps to ensure the privacy of your information.
    The information provided may also contain sensitive personal data for the purposes of the Act, including information that relates to
    your physical or mental health or condition; the committing or alleged committing of any offence by you; any proceedings for an
    offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings.
    If at any time, should you wish to withdraw consent, for us or any company associated with us, to processing your personal data or
    sensitive personal data, please contact The Data Protection Officer on 01744 757648 or by email to paula@tailoredfp.co.uk.
    or in writing at: Tailored Financial Planning Ltd, 99-101 Corporation Street, St Helens WA10 1SX
    You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential
    and will not process it other than for a legitimate purpose associated with the service we will provide you. Steps will be taken to ensure
    that the information is accurate, kept up to date and not kept for longer than is necessary.
    If we provide you with financial advice, your data will be kept in accordance with FCA regulatory expectations, which in some cases
    mean the duration could be indefinite. Measures will also be taken to safeguard against unauthorised or unlawful processing and
    accidental loss or destruction or damage to the data.
    Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data that is held by us. You will
    not be charged for us supplying you with such data, however we do reserve the right to apply a ‘reasonable fee’ where requests are
    deemed excessive. We will respond to your request as soon as possible and within the maximum time frame of one month.
  2. Data Processing
    We will ensure that we are accountable and are able to demonstrate that data processing only occurs within the following principles:
    1. Your data will be lawfully and fairly processed in a transparent manner.
    2. Your data is collected on the grounds of explicit and legitimate purposes only.
    3. We will only ask for your data when necessary, explain if data will be shared and how long it will be kept.
    4. Your data will be accurate, kept up to date and erased, without delay, should your data no longer be required for the purposes to be processed.
    5. Your data will only be retained for as long as is necessary.
    6. Your data will be secure.
  3. Rights of the client
    The points below clearly set out the rights each client is entitled to. Please ask us for an explanation of each, should you wish to have
    more information.
    1. The right to be informed.
    2. The right of access
    3. The right to rectification.
    4. The right to erasure
    5. The right to restrict processing
    6. The right to data portability
    7. The right to object.
    8. Rights to automated decision and profiling.
  4. Right to complain
    Should you have reason to believe your data has been wrongfully processed, stored or handled, you have the right to raise a concern
    with the Information Commissioner’s Office (ICO).
    Details on how to do this can be found here: https://ico.org.uk/for-the-public/raising-concerns/
  5. Sensitive Personal Data
    As explained in our Privacy Notice there are certain categories of personal data that are sensitive by nature.
    These categories include: data revealing racial or ethnic origin, political opinions, religious or philosophical
    beliefs, trade union membership and data concerning health.
    Depending on the nature of the products and services that you engage us for we may need to obtain your
    sensitive personal data particularly in relation to health. In the case where we need to process special category
    (sensitive) data as described above we require your consent by indicating your agreement to the following
    I / we consent to the processing of sensitive personal data as far as it is necessary for the services I / we require from Tailored Financial Planning Ltd.
    Client Name: Client Name:
    Signed: Signed:
    Date: Date:
    Please note that you may withdraw this consent at any time by notifying us at our main business address
  6. Vulnerability
    We have provided you with our Definition & Identification of Vulnerability document which includes a summary
    of vulnerability. We have agreed the following:
    You do not believe you are currently classed as vulnerable
    You wish to be treated as a vulnerable client based on:
    To accommodate this we have agreed the following actions:
  7. Communication and Marketing Preferences
    Occasionally, we may send you marketing/promotional communications via email, telephone, SMS or the post. Recipients will be
    carefully selected, and information will only be sent where we feel it to be appropriate. Please indicate in the box below:
    I wish to opt IN to receiving communications or marketing material. YES or NO
    I, hereby grant Tailored Financial Planning Ltd to process my personal data for the purpose of Marketing. By providing your consent,
    you agree that you have given your express permission for us to market you regarding products and services that we think may be of
    interest to you and by any means of communication that is suitable at the time.
    If you do not indicate your agreement for us to make contact with you, we may be unable to provide you with details of products and/or
    services that may suit your needs and circumstances. We would like to maintain a record of your express consent for us to contact you by post, telephone, SMS, email and instant messaging for marketing our products or services that we think may be of interest to you.